OUR COMMITMENT TO YOUR AND OUR HEALTH
(in reference to the protocol of the Veneto Region)
Garda, 08 June 2020
The large spaces available at the Bisesti hotel, both inside and outside, will allow you to enjoy your holiday safely and with maximum freedom.
With this page we wish to make known our commitment to respect, and enforce, the rules and prevention measures that are applied in our hotel.
We have adopted the recommendations and regulations issued by the competent authorities currently in force. They are not definitive as they may vary at the time of your stay. We will provide the link of this page, on our site and on all communications you will receive.
Presence of flu symptoms
Out of respect for all, guests with fever over 37.5 ° C or other flu symptoms cannot be admitted to the hotel.
In the presence of these symptoms, body temperature measurement will be required.
All guests who have a fever above 37.5 ° C or other flu symptoms upon arrival or during their stay are required to communicate it promptly. These guests must report their state of health and we will inform the competent health authorities.
Use of the mask and social distancing
It is necessary to wear a mask while staying in the common areas inside the hotel and especially when moving around the corridors and in the rooms where it is likely to meet other guests.
It is not required when you are in the restaurant (when sitting at the table), in the outdoor areas, including the swimming pool area and in the common areas if you are having food or drinks.
The mask is not mandatory outside the property, when it is possible to respect the interpersonal distance of at least one meter.
We recommend, in general, the use of the mask in any situation where it is not possible to maintain social distancing from people who are not part of your family).
The hotel offers guests, upon request, masks for a fee.
Alcohol-based gel dispensers located outside and inside the structure are available to guests and staff.
It is recommended to sanitize your hands often by washing them with soap and water or with sanitizing gels.
Breakfast is served in the usual way. The buffet is organized as always but self-service is not possible. A collaborator is at your disposal to serve you better.
Room service is available for those who prefer it.
Restaurant and Bar
The restaurant works normally. The tables will be spaced so as to respect the interpersonal distance of at least one meter. For groups of non-cohabiting guests, the interpersonal distances of one meter between the guests will be respected.
Service at the bar, on the terrace and by the pool will normally take place respecting the distances between the tables.
The service staff will wear the mask.
The outdoor swimming pool will operate normally respecting the maximum number of guests allowed simultaneously in the water. The deckchairs and umbrellas will be spaced and sanitized in compliance with current regulations.
Let’s respect these guidelines together! Thanks!